Helping Businesses Build Reliable Email & IT Systems

Hi, I’m Hasem Mahmud – Founder of ITSUPPORTBD

I specialize in email-related support and business IT solutions, helping clients worldwide through Upwork and Fiverr. I’m dedicated to delivering high-quality, reliable, and creative services tailored to your digital communication and operational needs — whether you’re managing a team or building your brand online.

Let’s build something great together.

Why Clients Choose Me for Email Support

Trusted by businesses worldwide for reliable, secure, and professional email solutions.

Over 10 Years of Experience

I've helped hundreds of businesses manage, migrate, and secure their email infrastructure with precision and care.

Global Client Reach

Worked with clients from the US, UK, Canada, and beyond—earning 5-star reviews on Upwork & Fiverr.

Secure & Scalable Solutions

Whether it's SPF, DKIM, DMARC, or DNS, I ensure your communication is secure, compliant, and future-proof.

Mastery of Tools & Platforms

From Microsoft 365 and Google Workspace to Zoho and cPanel—I’ve got your tech stack covered.

Professional Email & IT Support Services

Solutions tailored to help your business communicate smarter, faster, and more securely.

1. Email Setup & Configuration

Comprehensive setup of business email accounts using Google Workspace (G Suite), Microsoft 365, Outlook, Zoho Mail, Webmail, or custom domains — including DNS records (SPF, DKIM, DMARC) for secure and authenticated delivery.

2. Email Migration Services

Seamless, zero-downtime migration between platforms (Google Workspace, Microsoft 365, Zoho, Webmail, etc.). Ensures full transfer of emails, contacts, calendars, and files without data loss.

3. Domain, Subdomain & DNS Management

Expert configuration of DNS records (MX, SPF, DKIM, DMARC, CNAME, A, TXT) for optimal email performance. Includes subdomain setup, domain transfer/migration, and website DNS configuration for hosting.

4. Email Deliverability & Issue Resolution

Fixes for send/receive issues, spam folder problems, and poor domain reputation. I implement best practices to improve inbox placement and overall email performance.

5. Cold Email & Outreach System Setup

Strategic setup of cold email systems using tools like Instantly, Smartlead, Klaviyo, Active Campaign, Lemlist, Apollo, and more. Includes domain warm-up, automation, follow-ups, and high-converting templates.

6. Email Security & Spam Protection

Advanced email security configurations to guard against phishing, spoofing, and spam. Includes spam filtering rules and security best practices across all platforms.

7. Ongoing Support & Maintenance

Reliable on-demand or monthly support for Google Workspace, Microsoft 365, Zoho, and others. Covers troubleshooting, optimization, updates, and deliverability monitoring.

Professional Email Support Specialist & Founder of ITSupportBD

Hi, I’m Hasem Mahmud, and I founded ITSUPPORTBD. I’ve spent over 10 years building my expertise in email support, migration, troubleshooting, and DNS management. My passion is providing businesses and individuals with high-quality, reliable, and creative email solutions. I work tirelessly to ensure my clients have seamless communication systems that boost productivity and security.

I have successfully helped clients migrate email systems, improve deliverability, and secure their domains. My work spans across platforms like Microsoft 365, Google Workspace, and Zoho, offering a complete suite of services tailored to each client’s needs. I pride myself on my client-focused approach, providing continuous support, ensuring your system always runs smoothly.

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Testimonials